Everything that you need to be successful with Bacon!

There is a lot to love about Bacon. But if you're new to the platform it might seem overwhelming. We've created these videos and articles to walk you through each step along your journey to help you feel more at home.

This is intended to provide a general overview of the solution. If you have specific, strategic questions it would be best to direct those to your dedicated CSM.

Navigating the Shifts View

What can I do when I click on the buttons below?

Shift Buttons-1

Click the link below to watch a video and learn more.

Video: Shifts Page Navigation


image (1)24 Hour Deadline

Read the article below to learn why it is so important to verify hours within 24hrs of the shift ending.

Why it is Important to Verify Hours within 24hrs

Backups

Backups are meant to cover you in case someone no shows to your shift or gives you an extra pair of hands on a shift if needed. Watch how to adjust, pay, and turn away backups below. 

Video: How to Verify Hours for Backups or Turn them Away


imageHow to Add a Worker to a Shift

There are times you will need to add someone to your shift. It is important to do this as soon as someone shows up. Here is the reason why. Bacon is not held liable if a worker is hurt on a shift they are not accepted on. So add the worker to your shift by following the steps in the video below.

Video: Add a Worker to Your Shift


No Shows and Excused Absence

Bacon contractors are just like anyone else. Life happens and sometimes they cannot work the shift they have signed up for. There are times they will No Show or they will call in to let you know they can make it in and you can give them an excused absence by watching the video below. 

Video: How to No Show and Give Excused Absences to Workers

Managed Accounts/Teams

Companies often want other members of their staff to help with managing shifts. With Managed Accounts, you can easily add a person to your Team and give them the permissions they need to help manage your shifts. Watch the video below to learn more.

Video: Managed Accounts/Teams

Quick Pay

This only works for people who have worked a shift for you in the past. There are times someone does not accept a shift and shows up to work and they need to be paid for their work. The first option is to add them to the shift before verifying their time as explained in the video above. Add Workers to your shift.

If you do not have time to add them before the hours are verified that is what Quick Pay is for. You can get the person paid for the entire shift. What the video below to learn more. 

Video: Quick Pay

image (3)-pngCheck Workers In and Out

From time to time a worker is unable to check in on the app for various reasons. We've given you the ability to check workers in and out on the platform. 

Video: Check Workers In and Out


payment_guy-02Payment Setup

We know that how you pay is important to your company and accounting department. You are able to change your payment options in the app at any time. 

Video: How to Change Your Payment Settings

Contacting Support

Our Support Team is here to help you with various things. There are a few things you will find they can help you with best. Click the link to learn more. Contact Support for These Items

 

Here are links to common questions people have.

How are workers paid?

How do I hire someone from Bacon?

Are workers Bacon employees?

What are the Bacon Fees?